4thClick FAQ

1. How much does it cost to host a store on the 4thClick server?
   

   We will host your site for free.

2. How do I host my Cafepress based 4thclick store on the 4thclick server?
   

   You have to point your domain name to the IP address 38.102.33.62. If you registered your domain with GoDaddy, use these instructions.

   • Logon to your GoDaddy account
   • Under their "Domains" menu select "My Domain Names"
   • Click on your domain name
   • Click on the "total DNS Control and MX Records" link that appears
   • In the host section, there should just be one line of data, with "@" under host. Click on the Edit link for that line, change the IP address (the second field) from the default 4 part number to "38.102.33.62" (without the quotes)
   • Click on the OK button and within the next hour your domain name will be pointing to our server and your store will be visible as soon as the domain change propagates to your computer.
   
   
   If you want us to host one of the poster sites, use IP address 38.102.33.61. Unlike the cafepress stores, which are automatically configured, until we set things up on our end, you will see an Apache test page.

3. My store is up and running, how do I register my sitemap with Google?
   

   Follow these steps.

   • Click here to go to the site registration page. If you haven't done so already, you need to register for an account with google to get to this page.
   • Input the url to your site in the Add Site box and click on OK
   • Click on the Verify your site link.
   • Select Add a META tag in the choose verification popup menu
   • Copy the long string inside the quotes after content=. Be sure to copy the whole string, including the equals sign at the end, but not the quotes
   • In a new browser window, go to your 4thclick control panel for your store and click on Edit Store Info.
   • Paste the string in the Site Meta Tag field and click on the OK button.
   • Return to the Google browser window and click on the Verify button
   • Click on Add a Sitemap
   • Choose Add General Web Sitemap
   • Type http://yourdomainname/sitemaplist.php for the name of your site map file and click on the Add Web Sitemap button

4. How do I upload my own cafepress products to Google Base?
   

   The google base/froogle feed will only include products from your own shops and will point to those products in your 4thclick store. You must have your 4thclick store property set up before uploading your google base file. If you currently have a google base feed uploaded that points to those products in your Cafepress shop, you will need to delete that feed or let it expire before you upload your 4thclick feed.

   • Give your store a short name in the 4thclick control panel. The short name is only used for
   • Click on Update Products From My Own shop from your control panel and let that process. This may take a while, but is needed to get an accurate list of your products.
   • click on the link Generate File For Google Base and wait for that page to load.
   • Click on the download link and save that file. This file, with the .gz extension, is the file you will upload to google base.
   • Create a google account for your 4thclick store (If you open more than one, create a separate google base account with a separate email address for each one that has a unique cafepress shop associated with it.
   • Once your account is created and verified, login to your account
   • Go to the Bulk upload files page.
   • Click on register a new bulk upload file.
   • Choose "products" in the item type popup and put the name of your google base file (with the .gz extension) and submit the form.
   • Return to the Bulk upload files page.
   • Upload to google the file you downloaded to your disk. Make sure it has the .gz extension.
   Now you wait. It could be a day, it could be a few days. Return to the Bulk upload files page to check on the status. If it says "failure", dont' worry about it - this sometimes happens and usually clears up in a day or so. If it says disapproved, then you should get email from google explaining why. Let us know and we'll see what can be done. If it says "active", then your upload has been approved.

5. How do I automate the Google Base uploads?
   

   In order to get automatic google base uploads, you have to first get your google base approved as shown above. Then do the following:

   • Return to the Bulk upload files page on google.
   • Create an ftp account
   • Go to edit shop info in the 4thclick control panel.
   • Input your google base username and password
   Your google base feed will now automatically get uploaded every few days (currently every 3 nights). You don't have to do anything.

6. What options are there for adding search terms to a cafepress store?
   

   There are 3 ways to add a search term. One is to just put the term itself - i.e. Valentine. This will search the current product type for products that contain words in the title or description that start with Valentine.
   
   The second way is to input a display title and search term like this Valentine's Day:Valentine. This will display the better SEO friendly term Valentine's Day while doing a search on Valentine, which will find more results.
   
   The final way is to also specify the product type to show in the results. This is done like this Valentine's Day Baby Doll Shirts:Valentine:6 and will search Baby Doll shirts even if a differnet kind of product is currently being viewed.